TERMS OF SERVICE
B&B Career Consulting
Effective Date: October 14, 2026
Welcome to B&B Career Consulting. These Terms of Service (“Terms”) govern your use of our website, purchase of services and digital products, and participation in professional engagements with B&B Career Consulting (“Company,” “we,” “us,” or “our”).
By purchasing a product or service, scheduling a consultation, or otherwise engaging our services, you agree to these Terms.
Please read them carefully before making a purchase.
1. Services
B&B Career Consulting provides executive career communications, professional positioning, résumé development, LinkedIn content development, and related advisory services.
Our primary services include:
Executive Story Clarity Intensive — $1,250
A 90-minute, one-on-one advisory session focused on executive positioning, leadership narrative, career messaging, and professional direction.
This service provides strategic guidance and recommendations. It does not include résumé writing, LinkedIn rewriting, or other completed career documents unless expressly stated in the purchased service description.
Executive Brand Alignment Suite — $3,500
A comprehensive executive positioning engagement that includes a positioning consultation, executive résumé development, LinkedIn profile content, and one additional career document selected according to the client's professional needs and agreed engagement scope.
The engagement includes up to two rounds of revisions to the agreed deliverables.
Additional services, digital products, or limited-scope engagements may be offered separately. The specific scope, deliverables, and terms of each purchase are described on the applicable product or service page or in a written agreement.
We reserve the right to modify our offerings and pricing prospectively. Changes will not alter the agreed price or scope of an existing purchase without the client's consent.
2. Purchases and Payment
Payment is required before scheduling or beginning services unless otherwise expressly agreed in writing.
Prices are displayed in U.S. dollars unless otherwise stated.
Payments are processed through authorized third-party payment providers. By submitting payment information, you authorize the applicable payment processor to charge your selected payment method according to the terms presented at checkout.
You agree to provide accurate billing information and maintain a valid payment method for any outstanding scheduled payments.
Any applicable taxes or additional charges will be disclosed during checkout.
3. Installment Payment Plans
Certain services may be available through an installment payment plan.
For the Executive Brand Alignment Suite, the available payment plan consists of:
Total purchase price: $3,500
Initial payment at checkout: $1,750
Remaining installment: $1,750
The remaining installment is scheduled one month after the initial purchase, according to the payment schedule displayed at checkout.
By selecting the installment option, you authorize the payment processor to automatically charge your saved payment method for the scheduled remaining installment.
The installment option is a payment arrangement for the full service price, not a subscription or separate monthly service.
Selecting an installment plan does not reduce the total purchase price or divide the engagement into independently purchased services.
If a scheduled payment fails, we may contact you to arrange payment and may pause work or withhold unfinished deliverables until the outstanding balance is resolved, subject to applicable law.
Cancellation, termination, or nonparticipation does not automatically eliminate amounts owed for services already performed or other amounts lawfully due under these Terms.
Any refund or adjustment of an installment obligation will be determined under the cancellation and refund provisions below.
4. Scheduling and Client Responsibilities
Clients are responsible for scheduling consultations using the instructions provided after purchase.
Clients agree to provide accurate, complete, and timely information necessary for the engagement, including questionnaires, résumés, professional background materials, and requested feedback.
The quality and timeliness of deliverables depend in part on the accuracy of information supplied and the client's participation.
B&B Career Consulting is not responsible for delays caused by incomplete information, missed appointments, or delayed client responses.
Consultations may be rescheduled subject to availability and reasonable advance notice.
Repeated missed appointments or substantial delays may require revised scheduling arrangements.
5. Project Timelines and Delivery
Project timelines are estimates unless a specific deadline is expressly agreed in writing.
Work generally begins after required payment, intake information, and consultation requirements have been completed.
We will make reasonable efforts to deliver services within communicated timelines.
Delivery dates may change because of client delays, incomplete information, requested changes, unforeseen circumstances, or other factors outside our reasonable control.
Completed documents are ordinarily delivered electronically.
Clients are responsible for reviewing deliverables for factual accuracy, including employment dates, titles, accomplishments, credentials, and other professional details.
6. Revisions and Scope Changes
The Executive Brand Alignment Suite includes up to two rounds of revisions within the agreed project scope.
A revision round is an organized opportunity to provide feedback on the supplied deliverables.
Revisions are intended to refine accuracy, language, emphasis, positioning, and presentation within the original engagement objectives.
Requests involving substantial changes in career direction, newly introduced employment history, additional documents, or work beyond the agreed scope may require an additional fee or separate engagement.
Revision requests should be submitted within the project timeline communicated by B&B Career Consulting.
Unused revision rounds do not have cash value and are not refundable.
7. Cancellations and Refunds
Because our services involve individualized professional time, preparation, consultation, research, and document development, refund eligibility depends on the stage of the engagement and work already performed.
Cancellation Before Work Begins
If a client cancels before any consultation, preparation, analysis, or document development has begun, payments received will be refunded in full.
Cancellation After Work Begins
If a client cancels after work has begun, B&B Career Consulting may retain reasonable compensation for services actually performed and any applicable, previously disclosed nonrefundable charges permitted by law.
Any remaining payment balance will be refunded or adjusted as appropriate based on the work completed and applicable legal requirements.
Completed Services
Once a consultation has been conducted or agreed services have been substantially completed and delivered, payments attributable to those completed services are generally nonrefundable, except where required by law or otherwise agreed in writing.
Installment Purchases
For purchases made through an installment plan, cancellation does not automatically cancel scheduled charges.
If cancellation results in a refund or adjustment, we will determine the amount properly owed for work performed and arrange any necessary payment-plan adjustment or refund through the applicable payment provider, to the extent supported by that provider and required by law.
Clients should contact us promptly to request cancellation or discuss a service concern.
Nothing in this section limits rights or remedies that cannot lawfully be waived.
8. Client Inactivity and Project Closure
Active client participation is necessary to complete individualized engagements.
If a client does not respond to reasonable communications or provide necessary materials or feedback for 60 consecutive calendar days, B&B Career Consulting may issue written notice that the project is at risk of closure.
The client will have 14 calendar days from that notice to respond and arrange continuation.
If no response is received, we may close the project administratively.
Project closure does not automatically create a right to a full refund or eliminate payment obligations for work already performed.
Any outstanding refund or payment adjustment will be determined according to Section 7 and applicable law.
Reopening a closed project is subject to availability and may require a new agreement or additional fees if substantial new work is necessary.
9. Digital Products
Digital products, downloadable resources, templates, workbooks, and other self-directed materials are provided in the formats described at purchase.
Unless otherwise stated, purchases grant a limited, nonexclusive, nontransferable license for the purchaser's individual use.
Digital products may not be resold, redistributed, sublicensed, publicly posted, or incorporated into products or services offered to others without written permission.
Because digital products are generally accessible immediately after purchase, sales are ordinarily final once access or delivery has occurred, except where required by law or otherwise expressly stated.
10. Intellectual Property and Ownership
B&B Career Consulting retains ownership of its original frameworks, methodologies, templates, training materials, website content, and other proprietary business materials.
This includes the Executive Positioning System™ and associated proprietary resources.
Upon full payment, clients receive the right to use, reproduce, modify, and distribute their completed, individualized career documents for their own professional purposes.
Clients retain ownership of original information and materials they provide.
Our proprietary frameworks, reusable templates, internal processes, and instructional materials are not transferred to clients unless expressly agreed in writing.
Clients may not reproduce or commercially exploit proprietary B&B Career Consulting materials beyond the license granted with their purchase.
11. Confidentiality and Privacy
We recognize the confidential nature of executive career information and take reasonable steps to protect information shared during an engagement.
Client information is used to provide purchased services and for legitimate business operations, as described in our Privacy Policy.
We may use third-party technology providers, including AI-assisted tools, to support research, analysis, drafting, editing, and document development.
Our use of such technology does not eliminate our responsibility for professional review of client deliverables.
We will not knowingly publish identifiable client information, testimonials, or case studies without appropriate permission.
Clients should review our Privacy Policy for further information about data collection, processing, sharing, retention, and applicable privacy rights.
12. Professional Advice and No Guarantee of Results
B&B Career Consulting provides professional career communications and positioning services.
Our services are advisory and editorial in nature. They do not constitute legal, financial, tax, employment, or recruiting representation.
We do not guarantee interviews, job offers, promotions, salary increases, board appointments, recruiter responses, or other specific career outcomes.
Career outcomes depend on numerous factors beyond our control, including market conditions, individual qualifications, employer decisions, professional relationships, and client actions.
Clients remain responsible for their employment decisions, job applications, networking activities, and use of completed materials.
13. Accuracy and Client Approval
Clients are responsible for supplying truthful and accurate information.
B&B Career Consulting may reorganize, clarify, and strengthen the presentation of client-provided information but does not independently verify every statement, metric, credential, or employment detail.
Clients must review and approve their final documents before using or distributing them.
We are not responsible for consequences arising from inaccurate, incomplete, misleading, or unauthorized information supplied or approved by the client.
14. Chargebacks and Payment Disputes
If you have a concern about a charge, service, or deliverable, please contact B&B Career Consulting so we have an opportunity to review and address the issue.
We may provide relevant transaction records, service communications, and documentation of completed work to payment processors or financial institutions when responding to a payment dispute.
Nothing in these Terms restricts your lawful right to dispute an unauthorized or incorrect charge or exercise rights available under applicable consumer protection laws.
15. Limitation of Liability
To the maximum extent permitted by applicable law, B&B Career Consulting will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
To the maximum extent permitted by law, our total liability arising from a particular purchased service or product will not exceed the amount actually paid to B&B Career Consulting for that purchase.
These limitations do not apply where prohibited by law or to liability that cannot lawfully be excluded or limited.
16. Governing Law and Changes to Terms
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any disputes will be handled in accordance with applicable law and the jurisdictional requirements governing the parties.
We may revise these Terms periodically to reflect changes in our services, business practices, technology, or legal requirements.
Updated Terms will be published on our website with a revised effective date.
The version applicable to an individual purchase will generally be the version in effect when the purchase was made, unless otherwise agreed or required by law.
17. Contact Information
For questions about these Terms, purchases, scheduling, cancellations, or service concerns, contact:
B&B Career Consulting
Email: info@bbcareerconsulting.com
Website: https://www.bbcareerconsulting.com/